Our SMS Marketing Privacy Policy

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At Solutions Not Punishment Collaborative (SnapCo), we are committed to protecting the privacy of our users. This Mobile Messaging Privacy Policy explains how we collect, use, and disclose information when you use our mobile messaging services. By using our services, you consent to the practices described in this policy.

 

1.Information We Collect

1.1 Personal Information: When you use our mobile messaging services, we may collect personal information such as your name, phone number, and any other information you provide voluntarily.

1.2 Message Content: We may collect and store the content of your messages, including text, images, and other media files, as necessary to deliver the messaging service.

1.3 Usage Information: We may collect information about your interactions with our messaging service, such as message delivery and read receipts, in order to improve the functionality and performance of our services.

 

2.Use of Information

2.1 Providing Services: We use the collected information to deliver our mobile messaging services, including sending and receiving messages, ensuring message delivery, and improving the overall user experience.

2.2 User Support: We may use your information to respond to your inquiries, provide user support, and address any issues or concerns you may have.

2.3 Improving Services: We may analyze aggregated usage data to better understand user behavior and preferences, enabling us to enhance and personalize our mobile messaging services.

2.4 Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, or legal processes.

3.Data Sharing and Disclosure

 

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in delivering and improving our mobile messaging services. These providers are obligated to protect your information and use it solely for the purpose of providing their services to us.

3.2 Legal Requirements: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or investigate potential violations.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity, subject to the same privacy obligations outlined in this policy.

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4.Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

 

5.Children's Privacy

Our mobile messaging services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that a child has provided us with personal information, please contact us promptly, and we will take steps to remove such information from our systems.

 

6.Changes to this Privacy Policy

We may update this Mobile Messaging Privacy Policy from time to time. The most current version will be posted on our website or mobile application, with the effective date indicated. We encourage you to review this policy periodically for any changes.

 

7.You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

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8. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@snap4freedom.org

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9. Carriers are not liable for delayed or undelivered messages.

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10. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive no more than 10 text messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

 

11. If you have any questions, concerns, or requests regarding this Mobile Messaging Privacy Policy or our privacy practices, please contact us at info@snap4freedom.org

 

By using our mobile messaging services, you acknowledge that you have read and understood this Mobile Messaging Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.